BB Terms

Breakthrough Blueprint Terms & Conditions

Download date applies.

**Guidelines for emergency contact**

I cannot provide an emergency service for clients.

If you found yourself in a major crisis and were considering serious harm to yourself, or others,it would be vital to get immediate help.

This could include contacting your GP, or your nearest accident and emergency service (A & E).

If you are in the UK you can get specialist support by calling 111, option 2 24 hours a day. You could also call the Samaritans on 08457 909090 or email jo@samaritans.org (email emergency support).

If outside the UK http://www.befrienders.org/ provide a list of contacts.

What does Breakthrough Blueprint Offer?

My name is Alison Moore. I am a Fellow of the Royal Society for Public Health, demonstrating that I have worked in Public Health for more than 5 years. I am a long-standing Registered Accredited member of BACP, a quality standard for experienced practitioners. I have been a business mentor for 30 years and am passionate about helping others live their best lives.

I bring all my experience and qualifications together to offer Breakthrough Blueprint which is a blend of mentoring and coaching. I offer this to clients who wish to gain clarity and create a strategy to make life changes.

You, the client, are solely responsible for creating your own physical, mental and emotional well-being, and implementing decisions, choices, actions and results arising out of or resulting from the Breakthrough Blueprint video series.

As such, the Client agrees that the Counsellor is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Counsellor.

Breakthrough Blueprint is a digital product for educational purposes only. It is not a substitute for medical advice, diagnosis or treatment.

Client acknowledges that Breakthrough Blueprint does not involve the diagnosis or treatment of mental disorders as defined by the NHS, and that Breakthrough Blueprint is not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed.

Confidentiality and Security

The counsellor client relationship is confidential, except where there is a legal responsibility to disclose information, these are subjects such as terrorism, money laundering and radicalisation. I have regular Supervision, to ensure I provide a safe, professional service to my clients. The content of our sessions, including emails/Zoom chat etc, may be discussed, but not your personal details.

All personal information disclosed will be kept confidential and not used for any purposes other than a client record. Your name, contact details, appointments and invoices are stored on specialist software, Kartra. Like me, Kartra takes its responsibility to keep your data secure very seriously and is GDPR compliant. Your data is stored encrypted on secure servers. All client material is treated in complete confidence and is removed from Kartra three years after the end of our work together, or when I last hear from you. See my Privacy Policy for full details.

Payment

The fee is £29 and is payable per digital download. Payment to be made online via Credit or Debit card.

Legal and Data Protection Information

I am based in England and this service is provide under such laws as apply here at this time.

I will use your details for running my business, including contacting you about appointments and providing information if think you will find helpful. I will not contact you for any other reason. I will keep records for 3 years.

You have the right to ask to see the information I hold about you, please ask me and you can view it in a session. You can ask me to change any information that I hold about you that is incorrect. You have the right to ask me to delete information that I hold about you, which I will do save for that which I have a legal obligation to keep – for example, for my business tax purposes.

If you wish to complain about how I handle your data, in the first instance please contact me, Alison Moore, who is the Data Controller at A Good Place. Data Protection Registration reference: Z2636721. If your complaint is not resolved to your satisfaction you can contact the Information Commissioners Office https://ico.org.uk/concerns/handling/ or 0303 123 1113.

The service is carried out under the guidelines of the British Association of Psychotherapy and Counselling (BACP) Ethical Framework for Good Practice, with whom I am a Registered Accredited Counsellor.

Suitability of Breakthrough Blueprint

Not all types of issues can be resolved through Breakthrough Blueprint.

I will advise you if I consider that some other form of support might be more appropriate to your personal needs and presenting issues. Where I consider that Breakthrough Blueprint would not be the most suitable means of support, I will make every effort to assist you in a referral to a suitable alternative source of support.

Breakthrough Blueprint is not suitable for people under the age of 18. If this applies to you, I can help with information on referral to other agencies providing face-to-face support services or online work which is specifically directed to a younger age group.

If you’ve any questions about the above, please contact me via email: alison@agoodplace.co

© 2024 Alison Moore All Rights Reserved